Feedback from previous guests about their experience.
88%
liked the hotel and would stay again
spacious rooms
friendly staff
high price
no bags
8.8/10
Great
Rooms
8.8
Location
9.6
Service
9.0
Dining
7.9
Guest reviews
8.8/10
based on 8 reviews
7.9
7.9/10 based on 2236 reviews
John
United Kingdom,
April
2024
8.8/10
The hotel is a gem in the heart of Umeda, very close to the subway and surrounded by great dining options. The rooms are spacious with all essential amenities and boast large bathrooms, but some lack bag space. The service is top-notch, especially with efficient housekeeping. The nearby Osaka station makes it convenient for exploring the city. The fresh cream cakes at the on-site dining add a sweet touch, and the facilities are modern and well-maintained.
Rooms
8.0
The rooms are spacious with all necessary amenities, including large bathrooms, but lack bag space.
Service
9.0
The service was excellent, especially housekeeping.
Location
10.0
The hotel is perfectly located in the bustling Umeda area, very close to the subway station and surrounded by restaurants.
Dining
8.0
The dining experience includes delicious fresh cream cakes.
Facilities
9.0
The facilities are modern and well-maintained.
Robert
United Kingdom,
March
2024
9.0/10
The hotel is conveniently located at the center of the happening Umeda area, offering spacious rooms with all amenities included and a big bathroom. The service is attentive and top-notch, led by dedicated housekeeping staff. The dining experience, especially the Danish pastries, is delightful.
Rooms
9.0
The rooms are spacious, clean, and equipped with all necessary amenities, making my stay extremely comfortable.
Service
9.0
The service at the hotel is exceptional, with prompt and friendly assistance from the housekeeping team.
Location
10.0
Being close to Osaka station and the center of the city, the hotel's location is extremely convenient for exploring the vibrant area.
Dining
8.0
The dining experience exceeded my expectations, especially the delicious Danish pastries that were a highlight of my mornings.
Facilities
9.0
The hotel facilities are modern and well-kept, adding to the overall luxurious feel of the stay.
spacious rooms
high price
Matthew
United States of America,
February
2024
8.8/10
The hotel is truly a gem, situated in the heart of Umeda, making it convenient for all travelers. The rooms are spacious, well-equipped with all amenities, and boast large bathrooms, providing a luxurious stay. However, the dining experience was slightly lacking with limited gourmet pizza options. The service was exceptional, especially the efficient housekeeping. The location couldn't be better, being central to major shopping areas, metro stations, and convenience stores. The facilities are modern and impressive, offering a comfortable and pleasant stay.
Rooms
9.0
The rooms were spacious, clean, and well-equipped with all amenities, including big bathrooms.
Service
9.0
The service was exceptional, especially the efficient housekeeping.
Location
10.0
The hotel's location is unbeatable, right in the heart of Umeda, close to major shopping areas, metro stations, and convenience stores.
Dining
7.0
While the dining experience was enjoyable, the gourmet pizza options were somewhat limited.
Facilities
9.0
The facilities are modern and impressive, providing a comfortable and luxurious experience for guests.
Convenient location
Limited dining options
Jim
United States of America,
October
2023
8.6/10
The hotel is conveniently located in Umeda, at the center of the happening place, close to the train station. The rooms are spacious with all amenities included and feature a big bathroom, providing great value for money. The service, especially the housekeeping, is top-notch.
Rooms
9.0
The rooms are spacious and well-equipped with all amenities. The big bathroom was a nice touch.
Service
9.0
The service, especially the housekeeping, was exceptional and made my stay very comfortable.
Location
8.0
The hotel's location in Umeda is perfect, right at the center of the happening place, very close to restaurants and bars. However, the huge size of the nearby train station could be a bit daunting.
Dining
8.0
The dining experience was good, especially the fruit salads were refreshing and delicious.
Facilities
9.0
The hotel offers excellent facilities that cater to all needs, ensuring a convenient and enjoyable stay.
Larry
United States of America,
October
2023
9.0/10
I had an amazing stay at this hotel! The rooms were spacious, had a big bathroom, and included all the amenities you could need. The location was perfect, just around the corner from Umeda station where you can easily reach any destination. The dining experience was delightful, especially their world-famous seasoned fries. The facilities were top-notch, offering everything I needed for a comfortable stay.
Rooms
9.0
The rooms were spacious, with a big bathroom and all amenities included.
Service
9.0
The housekeeping service was exceptional, making sure everything was neat and tidy during my stay.
Location
10.0
The hotel is located at the center of the happening place in Umeda, making it super convenient for exploring the city.
Dining
8.0
I thoroughly enjoyed the dining experience, especially the world-famous seasoned fries they offered.
Facilities
9.0
The hotel facilities were top-notch, providing a range of amenities for a comfortable stay.
Rachel
United Kingdom,
July
2023
8.2/10
This hotel is located in a lively area, Umeda, close to major transportation hubs like Osaka station and the subway line for easy access to the city. The rooms are spacious, with a big bathroom and convenient amenities that some other places may lack. However, there could be improvements in the dining experience with more variety on the menu. The overall value for money is good, making it a convenient choice for travelers.
Rooms
8.0
The rooms are spacious with a big bathroom and include convenient amenities that are not always available in other hotels.
Service
9.0
The staff is friendly, and the housekeeping service is attentive to guest needs.
Location
9.0
The hotel is situated in the heart of Umeda, a bustling area with easy access to transportation like Osaka station and the nearby subway line for exploring the city. It's conveniently close to Umeda station.
Dining
7.0
The dining experience, especially the Mexican food, provided variety and a satisfying taste for guests.
Facilities
8.0
The hotel offers good facilities that enhance the stay experience for guests.
convenient location
limited dining options
Kenneth
United Kingdom,
May
2023
9.0/10
My stay at this hotel was fantastic! The rooms were spacious with a large bathroom and included all the amenities I needed. The service, especially the housekeeping, was exceptional. The location was perfect, right at the center of the happening place in Umeda and close to the metro and major train stations. The dining experience, featuring freshly caught fish, was delightful. The facilities were top-notch, making my stay even more enjoyable.
Rooms
9.0
I loved the room with its large bathroom and all the amenities provided.
Service
9.0
The housekeeping service was excellent, making sure everything was perfect throughout my stay.
Location
10.0
The hotel's location in Umeda is unbeatable, being at the center of all the action and providing easy access to major transportation hubs.
Dining
8.0
The dining experience was a highlight, especially with the freshly caught fish served.
Facilities
9.0
The hotel's facilities were fantastic, adding great value to my overall experience.
convenient location
limited breakfast options
Ed
United Kingdom,
May
2023
9.2/10
I had a wonderful stay at this hotel. The rooms were spacious, with a big bathroom and all the amenities I needed. The service was top-notch, especially from the housekeeping staff. The location was perfect, right in the heart of Umeda with easy access to the subway and commercial outlets. The dining experience was exceptional, with award-winning local meats. The facilities were modern and met all my needs.
Rooms
9.0
The rooms were fantastic, with a big bathroom and all the amenities included.
Service
9.0
The housekeeping service was excellent, and the staff was friendly.
Location
10.0
The hotel's location in Umeda was perfect, at the center of the happening place with easy access to the subway and many commercial outlets.
Dining
9.0
The dining experience was outstanding, especially with the award-winning local meats.
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